Three C’s to Overcome Customer Objections

April 2, 2018

Wall-to-Wall Satisfaction Jan Carlzon ignited the customer service revolution when he devoted millions of dollars to provide training for each of Scandinavian Airlines’ 20,000 employees. He did this at a time when SAS was losing […]

The Legal Issues of Employee Video Surveillance

February 19, 2018

Companies invest a lot of money for state of the art IT systems and infrastructures to ensure that they can easily access information. Improvements in technology have made it possible to include surveillance systems. This […]

Finest Way to Start a Food Truck Business

February 9, 2018

Ideas are prevalent they can strike anytime; especially business ideas are contaminating in nature, one idea can lead to another, then further before resulting in a successful venture. Let’s start with the small idea and […]

7 Must Know Concepts to Grow Your Small Business

January 27, 2018

Growing a small business has often been described as raising your first child: daunting and unpredictable. However, unlike raising a child, there are formulas and principles to help you on your small business journey, and […]

Small Business Insurance: Starting from Scratch

January 15, 2018

Small business owners have a lot on their plate, and their priorities are often a frantic jumble of product, suppliers, staff, clients and marketing. Amidst the madness, they also need to wrap their head around […]

1 2 3 4 46