Customer service and sales are two important, complementary parts of your company’s operations. In fact, you can’t have one without the other. Why? Because happy customers are worth their weight in gold. Happy customers translate […]
Deals are all around us, and savings are ripe for the taking. Coupons, particularly are everywhere – haunting your email inbox, floating through your text messages, and billowing out of your mailbox. As a consumer, […]
So I’m going to go all out and say it: If you’re a new business, don’t bother setting up a Facebook page. Just please, don’t. I know; with their 556 million daily users, you’d think […]
With Mad Men recently returning to our screens (sadly for the final time), the influential and prominent presence of leading man Don Draper is at the forefront of pop culture’s collective mind. But how would […]
Recent studies have shown that more than half of America’s 27 million small businesses still don’t accept credit cards, which is very surprising when you consider how much they’re worth to the economy. Cards account […]
It is no big secret that it is important to take care of your customers and keep them coming back to your business, But as a small business, it is too easy to get into […]
Brandon O’Brien has serviced pools and spas for six years. As the current lead technician for Aquatech, he’s used to walking confidently into a stranger’s backyard, diagnosing the problem, and offering solutions. And for Brandon, […]
It’s true when they tell us that it’s much more effective to keep an existing customer than it is to bring in a new one. The biggest brands of today know this and understand the […]
