BUSINESS OWNERSHIP

Business Ownership

10 Steps to Ensure Your Small Business is Protected

In mid-June, the nation celebrated the contributions and achievements of small and mid-sized businesses (SMBs) with the 50th anniversary of National Small Business Week (NSBW). President Obama paid tribute to the spirit of small business […]

SMALL BUSINESS TIPS

Small Business Tips

Three C’s to Overcome Customer Objections

Wall-to-Wall Satisfaction Jan Carlzon ignited the customer service revolution when he devoted millions of dollars to provide training for each of Scandinavian Airlines’ 20,000 employees. He did this at a time when SAS was losing […]

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